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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Max Paulson

June 5, 2025

5  out of  5
rating by Max Paulson
"I was very pleased with the personnel in this office and was received in a very nice manner. I was able to have a good conversation and make some decisions based on my future with State Farm. I found Jordan Hardy and her office staff to be very accommodating and I look forward to doing business there. Hopefully, this will be a long lasting business relationship."
We responded:
"Thank you, Max, for your kind words and for sharing your experience with our office. We're glad to hear that you had a positive interaction and were able to make decisions about your future with us. We look forward to building a long-lasting relationship with you. "
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Jaden Biberston

June 3, 2025

5  out of  5
rating by Jaden Biberston
"I had such an amazing experience working with Caittie! She’s so helpful and positive."
We responded:
"Thank you, Jaden, for sharing your experience! We're glad to hear Caittie was helpful and positive during your visit. We appreciate your feedback and look forward to assisting you again."
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Cynthia Hooley

May 22, 2025

5  out of  5
rating by Cynthia Hooley
"I had a great experience with the team—they were incredibly helpful and informative in answering all my questions. While I haven’t chosen a plan just yet, I’m looking forward to narrowing down my options soon. It really feels like I’ve found the right place to go for support with life insurance."
We responded:
"Thank you so much, Cynthia! We’re thrilled to hear that you had a great experience with our team. It means a lot to know you felt supported and well-informed throughout the process. We’re here whenever you’re ready to finalize your life insurance plan and will be happy to continue guiding you through your options. Thanks again for your kind words — we’re grateful to be your trusted resource! — Jordan Hardy & Team "
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J. A.

May 21, 2025

5  out of  5
rating by J. A.
"I've been with this agency for a couple of years now. Everyone there is very professional and always helpful with any questions I have."
We responded:
"Thank you, J. A., for your kind words and for being a valued part of our agency for the past few years. We're glad to hear that our team's professionalism and helpfulness have met your expectations. If you ever have more questions, feel free to reach out."
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Larry Browning

May 19, 2025

5  out of  5
rating by Larry Browning
"I loved working with Jill. She was so helpful and sweet"
We responded:
"Larry, thank you so much for taking the time to leave a review of Jill. She has been with our office for almost 7 years and she has many customers who have developed great relationships with her. We are glad that this has also been your experience. Thank you for your business. "
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rachel pinner

May 15, 2025

5  out of  5
rating by rachel pinner
"Great experience"
We responded:
"Thank you, Rachel, for sharing your positive experience with us!"
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Inho Jung

May 4, 2025

1  out of  5
rating by Inho Jung
"I am very disappointed with my experience with this company. Initially, I was given a quote, but the premium increased after my agent was changed. Then, just as we were about to finalize the contract, the premium was raised again without clear justification. Additionally, I was charged an unexplained extra amount in the first month, and the company was unable to provide a satisfactory explanation for the discrepancy. This pattern of inconsistent pricing and poor communication has made the process frustrating and untrustworthy."
We responded:
"Inho, we’re truly sorry to hear that your experience felt frustrating. We would like to provide some context regarding your situation. Our agency stepped in as your temporary representative following the unexpected passing of your previous agent — a difficult situation we assisted as a charitable and supportive gesture. Please understand that agents do not have control over premium rates; those are set directly by the insurance carrier, and any changes in rates are outside of our influence. That said, we took your concerns seriously and dedicated significant time to assisting you. Three different agents in our office spent many hours thoroughly reviewing your policies and explaining the charges to the best of our ability. We made every effort to ensure clarity and transparency throughout the process. We regret that despite our best efforts, the outcome did not meet your expectations. We are always here if you’d like to revisit any aspect of your coverage or need further clarification"
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Charles Dejournett

April 22, 2025

5  out of  5
rating by Charles Dejournett
"Great help!"
We responded:
"Thank you, Charles, for your generous feedback and excellent rating! We’re delighted to know that you found our support valuable. If you need anything further, please feel free to contact us."
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lisa dejounett

April 22, 2025

4  out of  5
rating by lisa dejounett
"Great to work with."
We responded:
"Thank you, Lisa, for your kind words and for taking the time to leave a review. We're glad to hear you had a positive experience working with us. If there's anything we can do to make your experience even better, please let us know!"
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Marin Biberston

March 14, 2025

5  out of  5
rating by Marin Biberston
"I called in with lots of questions about my bill. Caitie was extremely helpful and professional. She answered all my questions and got everything taken care of, she's the best!"
We responded:
"Thank you, Marin, for sharing your experience! We're thrilled to hear that Caitie was able to assist you so effectively. We appreciate your kind words and look forward to continuing to serve you."
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Kenneth Stephens

March 6, 2025

5  out of  5
rating by Kenneth Stephens
"Jordan’s State Farm office is awesome! The staff is very friendly, helpful and knowledgeable, highly recommended."
We responded:
"Thank you for taking the time to leave a review, Ken. We have enjoyed working with you too!"
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Caitie Naylor

March 6, 2025

5  out of  5
rating by Caitie Naylor
"This State Farm office has such amazing customer service. I am so glad I have my life and auto insurance here!"
We responded:
"Thank you, Caitie!"
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Scott Berry

January 31, 2025

5  out of  5
rating by Scott Berry
"If Jordan hardy were any better at insurance, a cape and theme song would be required. Jordan made the whole insurance process so easy, I half expected Jordan to tuck me into bed and read me my policy like a bedtime story."
We responded:
"Scott, this might be our favorite review of all time! Thank you for taking the time to leave it. We appreciate your business and equally enjoy working with you."
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spencerbudd

January 29, 2025

5  out of  5
rating by spencerbudd
"They are taking care of my insurance needs and are there when I have questions."
We responded:
"Thank you for the review, Spencer. It has been such a pleasure to serve you and your family for all of these years. We look forward to working with you for many more years to come."
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Brody Eliason

December 6, 2024

5  out of  5
rating by Brody Eliason
"Great team of awesome workers loved working with them and there dedication to the customers I’d reccomend them to anybody"
We responded:
"Thank you, Brody."
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skully jones

November 23, 2024

5  out of  5
rating by skully jones
"My agent passed away and I was assigned Jordan. jordan and her staff have been awesome. Even though she is 45 mile away from where I currently live I will not change agents"
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Dayton Davis

November 17, 2024

5  out of  5
rating by Dayton Davis
"Thank you for helping me with my account, had so many questions and this team was able to help me answer those questions."
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Trayten Tebbs

November 16, 2024

5  out of  5
rating by Trayten Tebbs
"Caitie was awesome and great to work with! I highly recommend!!"
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Linda Anderson

November 15, 2024

5  out of  5
rating by Linda Anderson
"My insurance agent moved so I was looking for a different office and found this one. Jill helped me immediately. I am deaf and needed to file a claim for house damage and have real problems calling the number for claims on the phone. She made the call and made the claim for me. Since then she has answered every question I have. She has gone the extra mile to make a difficult for me situation, deafness, a good experience! I am so glad that I found this office and would recommend them to everyone!"
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m j lemon

November 15, 2024

5  out of  5
rating by m j lemon
"This insurance company is great and Caitie is amazing!!! Awesome service and overall a really good company!"
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Dawson Klein

November 15, 2024

5  out of  5
rating by Dawson Klein
"Great experience, awesome people!"
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Karina Allred

November 14, 2024

5  out of  5
rating by Karina Allred
"I had the pleasure of working with Stacy Lemus she was friendly, knowledgeable and answered my questions quickly. I highly recommend this company to anyone looking for an insurance agency that puts customers first."
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Dallin Crockett

November 14, 2024

5  out of  5
rating by Dallin Crockett
"Great customer service from Caitie! She was very helpful and a great communicator! 5 ⭐️ would recommend!"
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Kendyl Palmberg

November 14, 2024

5  out of  5
rating by Kendyl Palmberg
"I worked with Catie on a call, she was extremely friendly and helped me out so much!"
Profile photo of Kolby Slater

Kolby Slater

November 14, 2024

5  out of  5
rating by Kolby Slater
"Jordan Hardy and her team at State Farm are incredible when it comes to handling all my insurance needs! From auto insurance to home and life insurance, Jordan made the process seamless and stress-free. She and her team are so easy to work with, extremely responsive, and highly professional. They provided clear and detailed answers to every question I had, making sure I fully understood my coverage options. It’s rare to find an insurance agent who genuinely cares, but Jordan and her team go above and beyond to deliver exceptional service. If you’re looking for a reliable State Farm agent who can help with all your insurance needs, I highly recommend Jordan Hardy and her team!"